# Review Guide

## 1. Review Target

All ad creatives registered through Kakao Global DSP must undergo review. The review process proceeds regardless of Ad Cash balance.

## 2. Review Scope

Ad review checks whether the advertiser’s industry, site, and all elements that make up the ad creative (e.g., connection screens, images, videos, text) comply with the Ad Review Guide. Ad serving may be restricted if any content violates the Ad Review Guide.

## 3.  Review Timeframe

Ad reviews are conducted based on Korean business days and usually take about 1 to 2 days.\
Reviewing may take longer if multiple duplicate ad creatives are registered. Ad serving may also be restricted according to Kakao’s internal standards.

## 4. Review Results/Status

You can check the ad review result after logging into Kakao Global DSP via the menu below.

{% stepper %}
{% step %}
After logging into Kakao Global DSP, go to the Dashboard menu.
{% endstep %}

{% step %}
Click the \[Creatives] tab to view all ad creatives that have not been deleted.
{% endstep %}

{% step %}
Check the current review status under the Review Status tab
{% endstep %}
{% endstepper %}

|                                                                                                                                                                                     |
| ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| <mark style="color:blue;">**Review Status**</mark>                                                                                                                                  |
| <p><strong>New</strong><br>Your ad creative has been submitted and is pending review.</p>                                                                                           |
| <p><strong>In-Review</strong><br>Your ad review is in progress.</p>                                                                                                                 |
| <p><strong>Approved</strong><br>Your ad review has been approved.</p>                                                                                                               |
| <p><strong>Rejected</strong><br>Your ad review has been rejected.<br>If you want to check the reason for rejection, hover your cursor over the question mark icon on the right.</p> |

## 5. Review Resubmission

When an ad creative is rejected, you can review the reasons, update the creative, and request a resubmission.

\[Path] Edit ad creative on the registration screen → Click \[Save]

However, ad creatives that have already been approved cannot be edited. If you need to serve an ad with updated content, you must register a new ad creative.

{% tabs %}
{% tab title="Official Contact" %}
For any inquiries, please use the \[Support] board on Kakao Global DSP.
{% endtab %}

{% tab title="Operational inquiries via email" %}
If you have any operational inquiries, please contact us at <support_ads@kakaocorp.com>
{% endtab %}

{% tab title="Inquiry about new implementation" %}
If you are interested in launching new advertisements in the U.S. and Canada, please contact us at <contact_ads@kakaocorp.com>.
{% endtab %}
{% endtabs %}